Bigrock
Bigrock Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bigrock has a 2.4 star rating from 3 customer reviews; consumers are mostly dissatisfied and about 67% of feedback is unfavorable.
Key Takeaways for Future Customers
- Read Bigrock reviews before purchasing and verify billing and payment confirmations when renewing domains.
- Expect limited customer service options; check website support availability and phone contact before committing.
Negative Feedback / Risk Areas
- Many Bigrock customer complaints cite no support phone and broken website support tickets preventing help.
- Users report pending payments despite transactions, problems with refunds, cancellations, and poor customer service training.
- Some reviewers describe high price levels relative to service and issues with email blocks and exchanges.
Positive Feedback
Few reviewers noted average pricing as a pro, though overall satisfaction is low.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bigrock has a 2.4 star rating from 3 customer reviews; consumers are mostly dissatisfied and about 67% of feedback is unfavorable.
Key Takeaways for Future Customers
- Read Bigrock reviews before purchasing and verify billing and payment confirmations when renewing domains.
- Expect limited customer service options; check website support availability and phone contact before committing.
Negative Feedback / Risk Areas
- Many Bigrock customer complaints cite no support phone and broken website support tickets preventing help.
- Users report pending payments despite transactions, problems with refunds, cancellations, and poor customer service training.
- Some reviewers describe high price levels relative to service and issues with email blocks and exchanges.
Positive Feedback
Few reviewers noted average pricing as a pro, though overall satisfaction is low.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ahmedabad, Gujarat
My email is blocked
- - User exceeded outbound email limit after bulk sending yesterday; outgoing mail is barred, and they request release and assistance.
Never Purchase BIGROCK DOMAIN, its not worth, and waste of money, you will not get proper technical support. till now my issues are not solved, useless DOMAIN
Hello,
i had send few bulk emails yesterday, since the applicable limit crossed my out going emails are barred,
Kindly help to Release,
i am facing a lot of problems using this email, i need Assistance
Preferred solution: Apology
jansamvad I renewed my domain name 27 march 2025...
- - Renewed domain jansamvadonline.com on 27 Mar 2025 at 2:45 PM; payment shows pending and a transaction screenshot was sent to billing.
jansamvad I renewed my domain name 27 march 2025 at 2:45 PM but it still shows pending payment. the screenshot of the transaction is also send to ur billing section.
please do have a look. Detail of payment UPI Transaction Id ...508669****58 to cca.bigrock@***i from ambujsharma.ddn@***s google Transaction Id CICAgMjVx97OUC domain name -jansamvadonline.com
Mumbai, Maharashtra
Support is very bad
Tried speaking with customer care but unable to connect as customer care number is not working. Must check the number
No contact details basic,,frustrated!
- - Three calls today about renewing the domain.
- - Told to contact the .com team but could not connect.
- - No contact number for .com was provided.
rang 3 times today with renewing the domain. After lots of talks, "sir, you have to ring .com team"..i'm like, please connect " no sir, we can't" can you provide number " no sir".
Can't find contact number for .com.. I'm stuck!!.
hilarios!!! such a big company as they claim, can't even connect and guys are not even trained to provide basic details!!
User's recommendation: DON'T WASTE YOUR TIME
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Cannot get help
They did take care of the issue - we appreciate their help.
Web site support tickets do not work - errors and completely broken
Cannot connect to sales or support phone line - get errors when trying to call for help
- Average pricing
- No support web site
- No support phone
- No support whatsoever
Preferred solution: Help from support team
User's recommendation: Avoid Bigrock like the plague
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